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KozyGuru offers a hassle-free management service for landlords, including guest communication, booking management, key handling, and 24/7 customer service. We also assist with preparing properties for listing on major online platforms such as Airbnb, Expedia, Homeaway, and Booking.com. For a detailed list of our services, please visit our Service List.
KozyGuru offers a hassle-free management service for landlords, including guest communication, booking management, key handling, and 24/7 customer service. We also assist with preparing properties for listing on major online platforms such as Airbnb, Expedia, Homeaway, and Booking.com. For a detailed list of our services, please visit our Service List.
KozyGuru has years of experience in short-term rental management and is proud to call itself a Guru in this field. Our expertise ensures a hotel-style experience for guests and a hassle-free management service for landlords. We also have a dedicated marketing team focusing on Asian tourists, the largest group of travelers to Australia.
Yes, KozyGuru offers flexible usage options, so you don’t have to remove all personal items from your property. If you need to use the property for personal reasons, just let us know as soon as possible, and we can accommodate your needs.
If you are a homeowner, host, or guest, please email us at info@kozyguru.com. For emergencies, call us at +61 280 335 335. We respond to emails within one hour or less. You can also visit our office during business hours: Monday to Friday, 9:00 am – 5:30 pm, at 299 Sussex Street, Sydney, 2000.
Mr. Kozy is a professional, friendly, and passionate person whose dream is to bring a new standard of cozy living experiences to all guests and provide hassle-free management to all hosts. He embodies the values and mission of KozyGuru, ensuring both landlords and guests have a positive and seamless experience.
We list your property on at least 10 international well-known short-term rental platforms and promote it on our social media websites, specifically targeting the Asian market to maximize your profit.
We screen all potential guests, only renting to those with positive feedback. Additionally, we provide a house guide to ensure guests are aware of your house rules. For added peace of mind, Airbnb offers insurance protection up to 1 million dollars in property and personal liability coverage.
You have several options for giving us your keys:
- Send your keys directly to our office.
- Book a key collection when you fill out the information form (a fee may apply).
- Leave the key with your building’s concierge (please provide details).
- Put the keys in a lockbox (please provide details).
Upon arrival, we photograph and document any property damage and inconsistencies. We will send you an inspection report for reference. Additionally, Airbnb provides Host Protect Insurance, covering up to $1,000,000 for any damage made by guests.
Hosts get paid once a month. We will issue statements and deposit payments into your selected account by the last day of the month. Additionally, we will send you a monthly report detailing all of the guests you have had during the calendar month.
We require all guests to verify their identities and provide a deposit in case of damage. We also check their guest reviews on Airbnb and other social media platforms. This ensures we only rent to responsible guests.
If your guest refuses to let us clean the property, we will leave, and there will be no refund. Please make sure to inform your guest of our cleaning policy upon their arrival or departure.
We have a scientific pricing system that ensures your property is competitively priced every day, maximizing occupancy rates and rental income.
The KozyGuru Hosting Partner Program encourages homeowners to rent out their houses or apartments to travelers, increasing their income. As a Hosting Partner, your primary responsibility is to assist us in providing high-quality accommodation experiences to travelers from around the world.
KozyGuru empowers Hosting Partners by offering a flexible work environment where partners can independently schedule their tasks for efficient time management. Additionally, the program includes a mentorship system for new partners to integrate smoothly and gain essential job skills. Moreover, KozyGuru provides comprehensive support, including technical, financial, and market resources, fostering collaboration and mutual support within the team to ensure partners feel empowered and successful in their roles.
Yes, as a part of the Hosting Partner Program, you can independently plan your schedule and enjoy a high degree of flexibility.
Hosting Partner Program provides flexible schedules, stable income, and expert support to simplify property management challenges and foster growth.
Please visit our official website or contact our customer service team. We will guide you through the application process and address any questions you may have.
The confirmation email includes details such as date, time, price, check-in/out information, and a link to our Visitor Center page for essential items and travel tips about Australia.
Please contact our office or email us 48 hours before your trip at local time to check availability and discuss any additional requests. Additional charges may apply.
In most cases, you will find a lock box or digital smart lock at the property. Our staff will send you a step-by-step guide in the confirmation letter.
Check-out time is any time before 11 am, and check-in time is any time after 2:00 pm. You can request early or late check-in/out depending on availability. You will receive an email or phone call a day before to confirm. Additional fees may apply.
The accommodation includes a variety of features and amenities such as a queen-size bed, a sofa bed, high-speed WiFi, a house guide book, coffee and tea provisions, fresh linens and towels, toiletries like shampoo and shower gel, a television, and a kitchen equipped for basic cooking needs.
We provide 24/7 customer service to assist you during your stay. You can reach us via phone or email for any assistance you may need.
Pricing is based on service level selected and property size, ensuring tailored solutions to maximize profitability.
We employ expert strategies in guest communication, price optimization, and property maintenance to maximize income potential.
Our transparent pricing model ensures clarity with no hidden fees, providing comprehensive service coverage from guest bookings to maintenance.
We offer competitive pricing without compromising service quality, backed by a commitment to transparent pricing and professional service delivery.
